This Privacy Policy explains what information LB Smoke Shop(“we,” “us,” or “our”) collects, how we use it, and the choices you have. It applies to https://www.lbsmokeshop.com and to orders you place with us for in-store pickup or local delivery. By using this site you agree to the practices described here.
Age requirement
This is an age-restricted business. You must be 21 or older to use this site, create an account, or place an order. We do not knowingly collect information from anyone under 21. If you believe someone under 21 has provided us information, contact us and we will delete it.
Information we collect
- Account information. If you create an account through our ordering platform, that may include your name, email address, phone number, and password credentials.
- Order information. Items ordered, order history, pickup or delivery selection, and any notes you add to an order.
- Delivery address. For delivery orders we collect the delivery address and related contact details so a driver can reach you and verify the order at the door.
- Payment information. Payments are processed by our third-party payment processor and ordering platform. We do not store full card numbers on our own systems; the processor handles card data under its own security and privacy terms.
- Age and identity verification. Age is confirmed online at the age gate, and a valid government-issued ID is checked in person at pickup and at the door for delivery. We do not retain copies of your ID.
- Analytics and cookies. Like most sites, we use cookies and similar technologies, including analytics tools, to understand how the site is used, remember your age-gate acknowledgment, and improve performance. This may include IP address, device and browser type, pages viewed, and referring URLs.
How we use information
- To process, prepare, and fulfill pickup and delivery orders.
- To verify eligibility and the 21+ age requirement.
- To communicate about orders, respond to inquiries, and provide support.
- To operate, secure, maintain, and improve the site and our service.
- To detect, prevent, and address fraud or misuse.
- To comply with applicable laws and regulatory obligations.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers. Our ordering platform, payment processor, delivery drivers/dispatch, hosting, and analytics providers, each acting on our behalf.
- Legal and safety. When required by law, subpoena, or to protect the rights, property, or safety of our customers, staff, or business.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
Cookies and analytics choices
Most browsers let you refuse or delete cookies through their settings. Blocking some cookies may affect how parts of the site work. Where analytics opt-outs are offered by a provider, you may use them. We honor recognized browser-based privacy signals where applicable.
Data retention
We keep personal information only as long as needed for the purposes above — for example, to maintain your account, fulfill orders, and meet legal, tax, and recordkeeping requirements — after which we delete or de-identify it. We do not retain copies of identification documents shown for age verification.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
California residents.Consistent with the California Online Privacy Protection Act (CalOPPA), this policy describes the information we collect and how to request changes. If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to know, access, delete, correct, and to opt out of any “sale” or “sharing” of personal information. We do not sell personal information. Even where statutory thresholds may not apply to our business, you may exercise these requests by contacting us below, and we will not discriminate against you for doing so.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date below. Continued use of the site after changes means you accept the revised policy.
Contact us
LB Smoke Shop
1248 Coral Way, Miami, FL 33145
Phone: (305) 914-4393
Email: hello@lbsmokeshop.com
Last updated: June 6, 2026